Customer Support


Need more assistance with your question? We have a broad product portfolio, technical expertise and industry relationships that we have established over the last decade. ChemPoint is committed to helping customers find the right solution for our customers business.

Please visit our Contact page to send us a question.


Who is ChemPoint?
ChemPoint is the leader in the sales, marketing, and distribution of specialty and fine chemicals in North America and EMEA, engaging in exclusive product line relationships with premier manufacturers. Under its umbrella are 90 supplier partners representing more than 200 global product lines. Learn More

How can I get set up as a customer with ChemPoint?
It’s easy. Simply complete a credit application and provide your contact information (contact name, shipping address and billing address) by contacting the ChemPoint credit team: For questions and further assistance with the set-up process please contact the Coatings, Inks, and Adhesives (CIA) team at ChemPoint: CONTACT US

How do I place orders?
Once you are set up as a customer with ChemPoint, orders can be placed by email, phone or fax: What are my payment options?
ChemPoint offers a variety of payment options including payment by check, wire transfer, EFT and ACH. For further information or to discuss your specific needs please contact ChemPoint.

I have technical questions – Can you help?
The Laminating Adhesives team at ChemPoint has the technical knowledge and capabilities to provide technical assistance. Ask a question from our Contact Us page

Where does ChemPoint stock these materials?
ChemPoint stocks these products in Washington Park, IL (North America) 

Will there be any changes to the product(s)?
No, all products will continue to be Dow branded and presented in original packaging.

Tell me more about lamination and printing products at ChemPoint
Learn more about our products from our Products page or visit the About Us page to learn more about the ChemPoint and Dow partnership.

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ChemPoint has chemists and engineers with experience and market expertise to help you find the right solution. We are ready to work with you to understand your product needs and to help with your adhesive requirements.